Before we begin the Session we will ask for your permission to record the Session. This will give you an opportunity to review and study the skills we share during the session. By participating in this conversation, you give your consent to be recorded for quality assurance and training purposes. The recorded content may be used for research. Your participation is voluntary and you have the right to deny a recording and/or end the recording of the conversation at any time. The recording will be kept private at all times and will only be made public with your consent. A copy of the audio will be attached to your private account.
This agreement ("Agreement") sets forth the terms and conditions that apply to the provision of Mentoring services ("Services") by Russ & Danielle West ("Mentors") to the individual ("Client") who has requested such services.
Structure of Mentoring Services
The Mentoring services provided by the Mentors will be tailored to the individual needs of the Client. The Services may include one-on-one mentoring sessions, email support, and other communication channels agreed upon by the Mentors and Client. The Services will be provided in person or online, unless otherwise agreed upon by the Mentors and Client.
Pricing and Payment Options
The Client agrees to pay the Mentors for the Services provided at the rate of $247 per session. The Client may choose to pay for each session individually or purchase a package of 5 sessions at a discounted rate of $1,111. Payment for individual sessions must be made prior to the session, while payment for package sessions must be made in full prior to the start of the first session.
Refund Policy
If the Client is unsatisfied with the Services provided by the Mentor, the Client may request a refund within 7 days of the last session. The Mentors will refund the Client for the remaining sessions that were not utilized. The refund will be processed within 7 days of the request.
What’s Included in the Program
The Services provided by the Mentors may include guidance on achieving goals, improving personal or professional performance, and enhancing overall well-being. The Mentors may provide resources such as worksheets, assessments, and other tools to aid in the coaching process. The specific details of the Services will be agreed upon by the Mentors and Client at the start of the Mentoring engagement.
Dispute Resolution
In the event of a dispute arising from this Agreement, the Mentors and Client agree to attempt to resolve the dispute amicably. If the dispute cannot be resolved, the Mentors and Client agree to submit the dispute to mediation before taking any legal action.
Acknowledgment
The Client acknowledges that coaching is not a substitute for professional advice and that the Mentors are not responsible for the Client's decisions or actions. The Client agrees to take full responsibility for their own decisions and actions.
The Client acknowledges that they have read and understand the terms and conditions of this Agreement and agree to be bound by them.